Xbox support is now goading you to buy the expansion instead of getting a refund. "It will take your Destiny 2 adventures to new heights"

Xbox support is now goading you to buy the expansion instead of getting a refund. "It will take your Destiny 2 adventures to new heights"

Transcript:

With regards to this Joseph, I understand that with the decision of Bungie to release new update of the DLC: Curse of Osiris, some in-game activities that are available with the standard version of the game are now locked and requires the purchase of the $ 19.99 Expansion Pack. This would gain you access not just to these locked content but also to new maps like Mercury and Infinite Forest, you also get new story missions and adventures plus new themed weapons and armors to boot. There would be also be new multiplayer arenas where you can battle other players or team up with them on co-op missions. This will definitely take your Destiny 2 adventures to new heights. I can assist you in completing the transaction if you want.

Sounds like you just had a Bungie apologist for a support agent.

This looks like he’s reading from a script. Similar to how a telemarketing scammer would speak.

Gross

Shill level over 9000. Almost to subreddit mod level. Almost.

Oh god.

Jesus Christ.... ewwww

I was going to say that. There's no way he's typing that off of his head. Seems like when Bungie asked them to stop refunding, they included a script to spout off when you contact them.

HAHAHAHHA WTF NEW COPYPASTA INCOMING

Any update on this disgusting response to you?

How much is Bungie paying this guy?

I called an hour or 2 ago. Took me 3 calls but i got a human being whod give a refund. I used this

https://i.imgur.com/rCpeW1C.png

For talking points. Ive been copy pasting this on different threads so people know they can still get their money back.

I called an hour or 2 ago. Took me 3 calls but i got a human being whod give a refund. I used this

For talking points. Ive been copy pasting this on different threads so people know they can still get their money back.

Nope

Did you get the refund?

I would also suggest xpost to /sub/xbox.

Woah. Look, I'm indulging in the meltdown just like everyone else here, but this is the guy's job. He is probably very aware of how shitty this all is, and is just being pushed by the higher-ups. I don't think we gotta be rude to them, just find a different agent or make a call as suggested in this thread.

Disregard the shit show going on around Destiny right now.

It's fucking disgusting a support agent is trying to sell you something!

Reading from a script while Luke Smith stands next to him with a prometheus lens.

Seems like when Bungie asked them to stop refunding

If anyone stepped in to ask Microsoft to stop refunding it would have been Activision. They are the publisher, managing that relationship is their job. Not Bungie's.

I had the same happen to to me on ps4. They said it'll be like TTK Lol.

I contacted Microsoft late last night (did not purchase DLC but was gonna try to stick it to Bungie). Support agent said they had received word from Activision (not Bungie) that something was going to be done about the issue and they could not issue a refund. The guy was very polite, but it sounds like someone at Activision comes on here to watch out for fuckups from Bungie. I was just amazed at the response time from the parent company

Stop trying to defend Bungie ffs. They don't care about you at all, and here you are shilling for them.

I’ve seen so many people on /sub/ps4 completely defending microtransactions/lootboxes and calling everyone against them “crusaders” and “idiots”. Most are defending Battlefront because their Star Wars boner is so big, but a lot are defending eververse as well.

It makes me so sad that this is the future we are going to be stuck with. Too many people want to “throw money at the screen” and “speaking with our wallets” isn’t going to do shit with those people around.

Not many. I haven't had time to play and was looking forward to raiding, but I'm upset that I need to pay another $20 just to do what I planned

How many hours did you put into D2, if you don't mind me asking?