PS4 Datacenter Issue

PS4 Datacenter Issue


We have deployed a server side patch on PS4 that will partially alleviate the issues players are currently facing regarding the mismatched data centers. In this patch, we will be forcing all impacted players to the European data centers between the hours of 9am-11pm UTC, and all players to North American data centers between 11pm-9am UTC. This is not a fix. We are continuing to work on preparing a patch that will correct the issue completely.

Once the issue is fixed, we will be extending the period of exclusivity for the total amount of time that the issue remains present. In addition to that, we will also be activating a Renown Bonus Event for the same length of time. Both of these will apply to all PlayStation 4 players. PC and Xbox One will not be impacted.

Original Post:

We have identified the cause of the issue that is placing all PS4 players on WUS, CUS, and SBR data centers. We are working on a client side fix that will be deployed as quickly as possible. We do not have a date set for this, but we will update you as soon as we have one.

In the meantime, we are testing a variety of server side fixes to help alleviate the issue until we are able to deploy the client side patch.

We will keep you up to date with the latest info we have, as it becomes available.

It wouldn't be a Ubisoft patch without something getting broken.

Main benefit of season pass is early access to ops. It's a real kick in the teeth to those of us who support the game further with season pass purchases then we get delivered broken content.

Hibana bug/kicking all players from game. Mira unusable gadget/gets meleed from outside. I could go on.

“we do not have a date set for this”

You mean it’s gonna last days??? :(

Days. Are you fucking kidding me. I bought the year 2 season pass getting super hyped for White Noise and now I can't even use my early access because it's gonna take 'days' to fix this bullshit issue. Not very happy guys, weeks of hype for a shit delivery.

This time the technical team is indefensible. This situation is shameful. I could understand every kind of bug or glitch, after an update... but this, this is a joke. TTS can’t solve this kind of error... PS4 users are fu***d again :(

This is why you test this stuff before release, we all better be getting a week of bonus renown for this shit

Days, if not weeks.

Blame sony/Microsoft update process for that. They need to improve that process as games are starting to have/require frequent updates. Should be no excuse for this since us console players PAY EXTRA for the ability to play online. Such bullshit.

Date?? don't you mean time? i hope you mean time...

Yeah, for whatever reason PS4 is constantly getting fucked way more than the other platforms. I’d like to be informed why this is the case, genuinely curious about that.

None of this would happen if there was a technical test server on consoles...

Battlefield 1 and Division have PTS... it's not Sony problem anymore ;)

Wanted to say that too. Why do we ps4 players always have to experience bs like that on launch week? I really hope it doesn't last too long I actually hoped it would take them some hours:(

I'm predicting next Tuesday.

EDIT: See you next Tuesday, Ubisoft.

Custom game Online Create new playlist Add a match (it doesn't matter which) Save playlist Choose the playlist you have just created and select the server you wish Go to bottom and click "Edit Playlist" Now go to bottom and click save You will see in the option that your server now is the one you chose during this process. Now I don't know whether this will affect the server where you will be put into when looking for an online game, but all the match that I played where located in the weu server.

That's software development for ya, not really an Ubi-exclusive event.

Only on pc.

Yes almost like I will not buy the season pass for the next game. Fun game, shit service for ps4

So other games are able to have TTS on consoles but when it comes to Siege we blame Sony and Microsoft and not Ubisoft?

Ubisoft will finance your trip to a spelling bee contest

But Siege has terrible QC in its patches and has done since day 1. I don't think there's been a single major patch that didn't introduce a serious or game-breaking bug. I'm pretty sure this game has had a serious or game-breaking bug for over 3/4 of its time live.

Yes but every game you will have pings around 150-200.

The team is working on server side fixes that will hold out temporarily until a more permanent solution can be found.

More news on that as soon as we have it.